What Data We Collect and Why
When you open an account, we collect the details needed to run it — your name, email address, phone number and the payment method you choose, whether that is bKash, Nagad or Rocket. We collect this information to process deposits and withdrawals, verify your identity, and
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keep your account secure. We do not sell your personal data to third parties. We may share limited data with payment processors and fraud-prevention services strictly to complete your transactions and protect your account. Technical data — such as your device type, browser and IP address
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— is logged automatically when you access the platform. This helps us detect unusual login activity and keep sessions stable across devices. We retain your account data for as long as your account remains active and for a period after closure as required by applicable rules.
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If you make a deposit via Nagad or Rocket, the transaction reference is stored against your account wallet record for reconciliation. You can ask us what data we hold, request a correction, or ask us to delete it, subject to any legal obligations we must meet.
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Availability of this platform and the rights you hold under this policy depend on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.